“The team based seminar program together with the one-on-one coaching provided by Hewsons has been pivotal in refreshing our teams' culture, and our ability to resolve issues with each other which in the past have been barriers to us working effectively together. As an example, my Team Leaders and I have been able to have authentic conversations and reach agreement about how we will hold one another to account, and how in turn each of them will hold their teams to account. When held to account, the team members have responded accordingly. Our people are lifting themselves out of being victims of their circumstances and are acknowledging their own part in unresolved issues or communications breakdowns, allowing everyone to resolve issues faster and with a lot less angst.”